Clerical Flexible Hour Program – Clerical staffs are sometimes challenging when it comes to designing an effective incentive plan. Here’s a different approach — tap into the need for clericals to manage their own hours so they can run the kids to doctors or attend school conferences without incurring attendance violations. The key is intense crosstraining and breaking the work into ‘critical’ and ‘non-critical’ jobs. They will readily cross train themselves if offered the plum of designing their own hours. One DC cut their clerical staff in half after tapping into the clericals’ extreme desire for flexible hours. Download the details.
Posted on December 16th, 2007 by pat
Filed under: Simplified GainSharing
Great job!